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Privacy policy in relation to the processing of personal data

Please read the privacy policy carefully and in case you have any questions, you can contact us via the contact details below. If you do not agree with our privacy policy, the use of our website and the provision of your personal data is not recommended.



Information about the administrator of your personal data

Company '' Nikoliani N '' Ltd. / hereinafter "we" or nikoliani.eu/, address: 12 Petko Staynov Str., Entrance 11, floor 3, apartment 10, UIC 205703613, AP Mladen Valchev, e-mail: nikoliani.eu@gmail.com, tel. 00359885404001, maintains this website. For the purposes of the law, we are the administrator in the processing of your personal data.

We are ready to provide you at any time with additional information in connection with the processing of your personal data, if necessary. For this purpose, we recommend that you contact the employee of "Nikoliani N" Ltd., responsible for personal data protection, using the following e-mail address: nikoliani.eu@gmail.com. Once we respond to your request, your information will be deleted.



Objectives and scope of the privacy policy

We, nikoliani.eu, consider guaranteeing the right to protection of personal data to be our main commitment. Through this document, we want to inform you about the way we process (collect, store, use) and protect your personal data when you interact with us in connection with products and services through our website.





Definitions

1. "personal data" means any information relating to an identified or identifiable natural person;

2. "processing" means any operation or set of operations carried out with personal data or a set of personal data by means of automatic or other means of collecting, recording, organizing, structuring, storing, etc .;

3. "restriction of processing" means the marking of stored personal data in order to limit their processing in the future;

4. "profiling" means the processing of personal data in such a way that personal data can no longer be linked to a specific data subject without the use of additional information, provided that it is stored separately and is subject to technical and organizational measures to ensure that personal data are not linked to an identified individual;

5. "controller" means a natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data;

6. "processor of personal data" means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller;

7. "recipient" means a natural or legal person, public authority, agency or any other body to which personal data are disclosed, whether a third party or not;

8. "third party" means a natural or legal person, public authority, agency or any other body other than the data subject, the controller, the processor and the persons who, under the direct supervision of the controller or the processor, have the right to process personal data ;

9. "data subject's consent" means any freely expressed, specifically formed and unambiguous indication of the data subject, by means of a statement or clearly confirmatory action expressing his or her consent to the processing of personal data relating to him or her;

10. "breach of the security of personal data" means a breach of security which results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data which are transmitted, stored or otherwise processed;

11. "supervisory authority" means an independent public authority of a Member State in accordance with Article 51 of the "EU General Data Protection Regulation".





Principles we follow when processing personal data

When processing your personal data, we comply with the principles of good faith, transparency, accuracy, timeliness and confidentiality. We strive to minimize data, to have accountability and consent of users to process their data. All this is done legally and in full compliance with Regulation (EU) 2016/679 ("EU General Data Protection Regulation" or "DPA").





The purposes and grounds of the processing

We use your personal data for the following purposes:

1.Provision of services by nikoliani.eu in your favour:

creating and managing a profile in the nikoliani.eu platform;
order processing, which includes: receiving, confirming, sending and invoicing the same;
resolving problems related to cancellation of orders or any other problems related to purchased goods;
return of products in accordance with legal provisions;
reimbursement of the products in accordance with the legal provisions;
assistance, including answering questions in connection with your orders or goods in our online store;
We are obliged to inform you that the processing of your data for these purposes in most cases is required by the contract between us and you and its implementation. In addition, the achievement of these objectives is accompanied by the processing of information in accordance with the applicable tax, accounting, etc. legislation.

2. Improving our services

For this purpose, we may use certain information about your customer behavior, such as surveying you after completing your order, checking your satisfaction, or conducting market research.

These activities are in line with both our legitimate interests in carrying out business activities and the care to preserve your fundamental rights and freedoms.

3. Marketing

In order to inform you about the best product offers you are interested in, we may send you certain types of messages via e-mail channels (e-mail / SMS, etc.), which contain: information about similar products or products that complement the products you buy; information about offers, promotions, etc.

For this purpose, we may use certain data about your customer behavior (products reviewed; products added to the wish list; products purchased). This helps us to create your buyer profile. We assure you that this processing of information is carried out in full compliance with all your rights and without any legal consequences for you.

In most cases, we require your prior consent to receive marketing communications, giving you the right to change and withdraw your consent at any time. This can be done as follows:

by changing the settings in the client profile;
by following the instructions in each message you receive from us for marketing purposes;
by contacting us using the contact details above.
If necessary, we can use our marketing activities in accordance with our legitimate interest in developing our business. We assure you that this will be done with care and all necessary measures will be taken so that your fundamental rights and freedoms are not violated.

We again clarify that you may at any time, using the above methods, terminate the processing of your personal data for marketing purposes. We will comply with your wishes.

4. Protection of our legitimate interests

We may use or transmit information to protect our rights and business. This is related to measures for:

protection of the website and users of our platform against cyber attacks;
measures to prevent and detect attempted fraud, including the transmission of information to the competent public authorities;
measures to manage various other risks.
We guarantee that in taking the above measures, we will respect the balance between our interests and your fundamental rights and freedoms.



Legal basis for personal data processing

We respect your privacy and therefore process your data only with your permission. For any current processing of personal data, we will inform you whether the provision of personal data is necessary for:

- performance of a contract to which you are a party or to take steps at your request before concluding a contract;

- to comply with a legal obligation that applies to us as an administrator;

- to protect your vital interests or that of another individual;

- to perform a task of public interest;

- for the purposes of our legitimate interest;

We will also inform you about the consequences that are possible if you decide not to provide your personal data. We assure you that any current processing of your personal data respects your interests and rights. If you have a reason to complain, you can inquire about your rights regarding the processing of your data set out in one of the last sections of this Data Protection Information.



Data that we collect and process

In general, we collect your personal data directly from you, so you decide what kind of information to provide us. For example, the information we receive from you is as follows:

In the registration process we collect and process the following data: e-mail, name and surname, mobile phone number, full mailing address, password. Registration is not required. It is required in case you want to use additional services. You can also add additional, optional information to your account such as: landline phone number, delivery address, additional e-mail address, etc .;
When you place an order, you provide us with the following information: the product you want, first and last name, delivery address, billing information, payment method, phone number, dates on bank cards, etc.
In addition, we give you the opportunity to register on the platform of nikoliani.eu through your Facebook profile. If you choose this option, you will be directed to the Facebook Admin page, where you will be notified about the transfer of your data to nikoliani.eu. You can read Facebook's privacy policy by following the link: https://www.facebook.com/about/privacyhttps://policies.google.com/privacy

We may collect and subsequently process certain information about your browsing behavior on our website or use a mobile application in order to personalize your account and make suggestions that are tailored to you. We encourage you to learn more in this regard by reading the processing section below.

In our website and in the mobile application we may store and collect information through cookies and similar technologies in accordance with the Cookie Policy.

We do not collect or otherwise process sensitive data included in special categories of personal data in the General Data Protection Regulation. In addition, we do not wish to collect or process data from minors under the age of 16.


For how long the personal data is stored

From the specially created "My personal data" button, you can view the information page with all your personal data collected so far. The "My Personal Information" button is located at the bottom of each page in the GDRP bar.

This information page with all your personal data has a "Forget my personal data" button. Through it, the visitor of the page has the freedom to delete his personal data whenever he wants. By clicking on the red cross, you can delete the cookies. After deleting your personal data, your orders will be anonymized and your personal data (Names, Real Address, Email Address and IP Address) will be irrevocably replaced by the inscription GDRP-DD-MM-YYYY / date-month-year, at the time of delete. The fields country, district, city, postal code are also saved, as they do not identify any specific person.

As a rule, we store the data of registered users until they delete their account. Users have the opportunity to change and delete at any time certain information submitted during their registration from their personal profile.

At the request of the user, we can also always correct or delete inaccurate information, as well as delete his account. All this will be done by us, retaining only certain information that is required and complies with the law, including tax and accounting.

Of course, we are ready to provide you upon request with information about the data we store about you. If you wish to do so, please use the contact details provided at the end of this Privacy Policy.



How do we protect the security of your personal data?

We are committed to ensuring the security of your personal data by applying the necessary and appropriate technical and organizational measures to protect it from accidental or unlawful destruction, or accidental loss, unauthorized access, alteration or distribution, and other illegal forms of processing.

We store your data using secure servers and the latest encryption algorithms. If necessary, we also store backups.



Recipients to whom personal data may be disclosed

In carrying out the activities of our site we cooperate with a number of service providers. This requires us to transmit or give access to some of your personal data to the following categories of recipients in certain cases:

forwarding companies for delivery / dispatch of services;
payment processing service providers;
sales and marketing service providers;
IT service providers - software, hosting services, etc .;
In addition, the data may be transferred to public authorities in the event that we are bound by legal provisions or an enforceable administrative or judicial order.
We guarantee that if your data needs to be accessed by private third parties, this will be done in accordance with the legal provisions in the field of data protection and confidentiality of information, based on agreements with them, so that your information is safe. .



Where we store your data

The data is stored on a leased server with a third party.



Transmission to non - EEA recipients
If the transfer of personal data to recipients outside the EEA is required, we must satisfy ourselves, before any data is shared, that the recipient maintains an appropriate level of data protection (eg on the basis of an adequacy decision). adopted by the European Commission for the country concerned, or the adoption of EU standard contractual clauses between the European Union and the recipient) or that we have your consent to such sharing.
In this case, we agree to provide you with an overview of the recipients in third countries and a copy of the specific agreed terms to ensure an appropriate level of data protection. To request this, please use the contact details provided at the end of this Privacy Policy.



Consumer rights and procedure for exercising rights

The General Data Protection Regulation recognizes a number of rights in relation to your personal data:

-right access to your data - at your request, we will provide you with information about the data we have about you. For this purpose we may apply reasonable measures to confirm / verify your identity;

- right of correction - you may request that we correct your inaccurate data, including supplementing incomplete personal data;

- the right to be notified of a breach of the security of your personal data;

- right to judicial and administrative protection (right to lodge a complaint with a supervisory authority; right to effective judicial protection against a supervisory authority, right to effective protection against a controller or processor);

You can lodge a complaint about your data protection with the data protection authority. To do this, contact the data protection authority of your place of residence or the data protection authority in whose jurisdiction we fall (listed below).
Commission for Personal Data Protection - www.cpdp.bg.

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance and we promise to make every effort to resolve your issues by mutual agreement.

- the right to request the deletion of your personal data - upon your request, we will delete the information we have about you. However, some data will only be deleted after the specified retention period has expired, for example to the extent that in some cases we are required by law to retain data or to the extent that we require such data in order to fulfill our contractual obligations to you.

- the right to restrict the processing of your data - you can ask us to restrict the processing of your personal data, but only if:

their accuracy is challenged in order to be able to verify their accuracy;
the processing is illegal, but you do not want the data to be deleted;
they are no longer needed for the purposes for which they were collected, but we still need them to defend or pursue legal claims;
You have already exercised the right to object and are checking whether the dominance of our rights still exists.
- the right to data portability - you can ask us to provide your personal data in a structured, widely used and machine-readable format or you can request that it be "transferred" directly to another data operator, but only if the processing is based of your consent or of concluding a contract with you and the processing is done by automatic means.

- right to compensation for damages;

- the right to withdraw consent at any time, without prejudice to the lawfulness of the processing based on consent given before it was withdrawn - you may withdraw consent at any time once the processing of your data has taken place, as from this moment on. The lawfulness of the processing of your data remains unaffected by this decision of yours until the moment you withdraw your consent;

- right to object to the processing of personal data - you can object at any time for reasons related to your specific situation, against the processing of your personal data based on our legitimate interests, if you believe that your fundamental rights and freedoms dominate these interests .

- the right to object to direct marketing - you can object at any time to the processing of your data for the purposes of direct marketing (including the creation of accounts), without giving any reason, in which case the processing will be terminated at the first opportunity.

- the right of the subject not to be the subject of a decision based solely on automated processing, including profiling, which has legal consequences for the data subject or similarly affects him significantly;



Procedure for exercising the rights

To exercise your rights, you can contact us using the contact details below. Please note the following line if you wish to exercise these rights:

The procedure for exercising the right of access, the right to delete, correct or limit the processing is by submitting a written request to us. We will provide the user with information on the action taken on the request, without undue delay and in any case within one month of receiving the request. If necessary, this period may be extended by another two months taking into account the complexity and number of requests. We will inform you of any such extension within one month of receiving the request, indicating the reasons for the delay. When you submit a request by electronic means, if possible, the information shall be provided by electronic means, unless you have requested otherwise. If we do not take action on your request, you will be notified without delay and at the latest within one month of receiving the request of the reasons for not taking action and of the possibility to lodge a complaint with a supervisory authority and seek redress. .

We remind you that you can contact the personal data protection officer of "Nikoliani N" Ltd. at any time by sending your request to him in one of the following ways:

by e-mail address: nikoliani.eu@gmail.com or
by regular mail or courier to the address: gr. Varna, 12 Petko Staynov Str., Entrance 11, floor 3, apartment 10 - by writing the text to the attention of the personal data protection official of nikoliani.eu
Site data processing

How we process your data (registration, cookies, tracking, etc.)

Registration data
For technical reasons, every time your internet browser accesses our site, it automatically sends information (registration data) to our server. We store some of this information in logs, such as:

Date of access
Access time
Linking site URL
Files accessed
Volume of transmitted data
Type and version of the browser
OS
IP address (anonymized)
Registration data does not contain personal data. As a general rule, we analyze registration data only to eliminate defects in the operation of our site and to clarify security incidents. Registration data is stored indefinitely.
Sometimes it is necessary to collect additional personal information along with the registration data in order to eliminate defects or keep evidence of security incidents. In these cases, we have the right by law to process registration data (Article 6 (1) (f) of Regulation (EU) 2016/679). We delete this data after the defect has been rectified or the security incident has been clarified, or after the original reason for processing has been lost due to other factors. In the event of a security incident, we have the right to transmit the registration data to the investigating authorities on a case-by-case basis, to the extent permitted.
We always store the registration data separately from the other collected data related to the use of our site.

Bulletin
Our site allows you to subscribe to our newsletter. If you subscribe to receive our newsletter by confirming your consent to be sent to you, your personal information will only be used for the purpose of sending the newsletter. We have permission to process your data in this context with your consent (Article 6 (1) (a) of Regulation (EU) 2016/679). You can withdraw your consent at any time. A link for this purpose is included in each issue of our newsletter. The fact of your subscription cancellation will be noted in our database.



Cookies



1. Cookie Policy

This policy applies to cookies. It is part of the privacy policy. Please read the cookie policy carefully and in case you have any questions it is advisable to contact us.



2. What are cookies and how do they work?

Cookies are small text files that we store on your device when you visit our site. These cookies are sent back to us every time you log in to our site from now on. They contain information about how to use the site in order to identify the user and improve the performance of the site. Through this information, visitors to the website cannot be personally identified. This information most often includes: type of device from which the user accesses the platform - computer, mobile phone, tablet, etc .; type of operating system; frequency and duration of visits to the website.
Cookies cannot be used to run programs or transmit viruses to your computer. Cookies are read only by the server from which they originate.
We do not share with third parties the information stored in cookies without your explicit consent.



3. What types of cookies are there and which ones do we use?

There are many types of cookies: cookies for registration, for advertising, session, permanent, necessary, cookies for advertisers, cookies for geo-targeting, cookies for site performance, cookies for analyzing site visitors

This site uses different types of cookies:

We use Google Analytics, a popular service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use the site. Shows the number of visitors and gives us information about their behavior, such as the duration of browsing the site, the average number of pages visited by a user and more.

Google Analytics is an easy-to-use tool that helps site owners analyze user interaction with site content. When a user browses web pages, Google Analytics provides site owners with Java Script tags (libraries) to record information about a page seen by the user, such as the page URL. Java Script libraries use HTTP Cookies to "remember" what the user has done on the site's pages.


Important: Google Analytics does not store any personal information about site visitors.

Google Analytics supports two types of JavaScript libraries (tags) to measure site usage: analytics.js and ga.js. The following paragraphs describe how each of them uses cookies.

analytics.js The Java Script library uses cookies for unique users of the site (who visit the site more than once) and to measure requests to the site.


analytics.js uses the following cookies:

_ga with a validity period of 2 years - to identify unique users;
_gat with a validity period of 10 minutes - to measure requests to the site.


The ga.js Java Script library uses cookies to:

determining which domain to "measure";
unique users
measuring the requests to the site;
remembering the number and time of previous visits;
storing information about the source of traffic;
determining the beginning and end of a session;


Types of cookies used by the ga.js Java Script library:

__utma with a validity period of 2 years - used for unique users and sessions. The cookie is updated (including the expiration date) each time information is sent to Google Analytics;

__utmt with a validity period of 10 minutes - used to measure requests to the site;

__utmb valid for 30 minutes - used to define new sessions / visits. The cookie is updated (including the expiration date) each time information is sent to Google Analytics;

__utmz with a validity period of 6 months - saves information about how the user got to the site. The cookie is updated (including the expiration date) each time information is sent to Google Analytics;



4. Purposes when using cookies

The use of cookies can have the following purposes:

- cookies to improve the performance of the site;

- cookies to improve the functionality of the site;

- cookies for analyzing the users of the site - targeting customers;

- geo-targeting cookies;

- cookies for advertising;


5. Manage and delete cookies
You can browse our site without receiving cookies. Internet browsers are often designed to accept cookies. You can change these settings so that the automatic management of cookies is turned off by the web browser or you are informed every time cookies are sent to its terminal. Detailed information can be found in the web browser settings. Your browser's help features can show you how to turn off and / or delete cookies in your browser. Please note that disabling / deleting cookies may interfere with the proper functioning of certain features of our site. In addition, disabling / deleting cookies only affects the browser through which it is made. Therefore, the exclusion / deletion of cookies must be repeated for any other Internet browser.

There is a specially created "My personal data" button on our site. By activating it, you can view the information page with all your personal data, including cookies. By clicking on the red cross, you can delete the cookies. The "My Personal Information" button is located at the bottom of each page in the GDRP bar.



6. Functions of cookies on the Internet

Cookies help to create a certain model of preferences and interests of the individual user. They have the following functions: they have content adapted to the products or services preferred by the user; offers tailored to the user's preferences; providing advertisements that would interest the user; contribution to the information provided by analytics and used to improve the functions of the site for the benefit of users.

Blocking cookies can make it difficult to use some sites.





Web analysis through pseudonymous user profiles
We use web analytics tools for various purposes on our site. This is done to check how attractive our site is for you and analyze me what it takes to make it more convenient for you. Please note that opt-out cookies may only hinder the collection and processing of your data by web analytics tools to a limited extent. More information on this can be found in the cookies section. Pseudonymisation means the processing of personal data in such a way that personal data can no longer be linked to a specific data subject without the use of additional information, provided that it is stored separately and is subject to technical and organizational measures in order to it is ensured that personal data are not linked to an identified natural person or to an identifiable natural person.



Sharing content on social networks
Content from our site can be shared on social networks using the integrated social media buttons. All social media buttons that make it easier to share content are integrated through simple hyperlinks, rather than through social plug-ins developed by social network providers. This way you can be sure that your details will not be automatically transferred to the servers of social networks as soon as you enter our site. In addition, when you share content from our site, we only transmit to the social network the information required to share the relevant content. In this context, we do not transfer personal data.
At the same time, simple links to our sites can be found on social networks. If you follow a link from our site to a social network, or if you log in to your social network to share content from our site, your data is processed by the provider of the social network in question. For information on the purpose and scope of the data collection, its further processing by the social network provider and your related rights and privacy settings, please refer to the Data Protection Information provided by the relevant data provider. supplier.



We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or changes in legal requirements. In this case, we publish the amended version of the Privacy Policy on our website and therefore we kindly ask you to periodically check its content.

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